CYBER SECURITY
Protect your organisations IT assets, IP and data with advanced cybersecurity systems, training and processes.
MANAGED IT SERVICES
Proactive monitoring and management of your IT infrastructure and systems. Best practice setup and maintenance.
BUSINESS CONTINUITY
Business grade IT systems and hardware, multiple backups, standby servers, and tested Disaster Recovery Plans.
LOCAL HELPDESK
Our local support team is here to solve your IT challenges with fast, friendly and efficient service. Real people who care about your success.
CYBER SECURITY
Protect your organisations IT assets, IP and data with advanced cybersecurity systems, training and processes.
MANAGED IT SERVICES
Proactive monitoring and management of your IT infrastructure and systems. Best practice setup and maintenance.
BUSINESS CONTINUITY
Business grade IT systems and hardware, multiple backups, standby servers, and tested Disaster Recovery Plans.
LOCAL HELPDESK
Our local support team is here to solve your IT challenges with fast, friendly and efficient service. Real people who care about your success.
FULLY MANAGED + SECURITY
Office 365 Business Premium licensing + a full suite of Security tools + SPM Management + Email reputation Management + Productivity tools + Unlimited Remote Business Hours Support + Onsite Support + Local IT Helpdesk + Device Management + Device Patching and Updates + Technology Business Review + your own Virtual CIO
We’re Here to Help Your Team
IT Next Generation provide IT services designed to protect, support, and grow your organisation. Whether you’re a small business, an established enterprise, or a non profit organisation, our team ensures your technology works for you – securely, efficiently, and with minimum interruption.
Why Choose IT Next Generation?
We are trusted by businesses and organisations across Australia. We have a proven track record in security and reliability. We offer Fixed Price Service Agreements tailored to fit your organisation’s needs, including strategic guidance from experienced consultants.
ESSENTIAL BUSINESS IT SERVICES
Multilayered IT Security to protect your business from evolving cyber threats with our multi-layered security framework including:
- Centrally managed antivirus and endpoint detection
- Phishing simulation and training
- Password management and dark web monitoring
- Security patching and vulnerability assessments
- Compliance with Australian Cyber Security Centre’s Essential Eight
Fully Managed IT Assets and Services from our expert team:
- Proactive monitoring and maintenance
- Office 365 integration and optimization
- Cloud and on-premise server support
- Monthly reporting and strategic IT consulting
Our Local IT Helpdesk gives your team the expert advice and support they need to get their jobs done:
- Available 8:30am to 5:15pm, Monday to Friday (excluding NSW Public Holidays)
- Support for network infrastructure, cloud applications, internet, printing, remote working, and common applications
- Ticket tracking and SLA-backed resolution times
- Emergency after-hours support
We plan for Business Continuity to keep your team operational in the face of disruption:
- Automated backups and disaster recovery planning
- Cloud applications and local server data protection
- Incident response and continuity strategies tailored to your business
COMMITMENT + EXPERIENCE
IT Next Generation was founded in 2003 and has been providing high quality IT service and support for well over 20 years. Our principals have over 100 years of experience between them.
With a proven track record of supporting small and medium businesses from 5-50 users to working with multi-national companies and government departments to charities and not for profit organisations IT Next has the skills and experience to enhance your business.
THE IT NEXT GENERATION ADVANTAGE
Our team is constantly working to improve our processes, service delivery and effectiveness of our tools. Our efforts result in a great outcome for your organisation. We provide comprehensive tech support designed around the real needs of growing businesses. We provide straight forward service agreements without vague SLAs or confusing jargon. We combine strategy, processes, support, and security to keep your operations running seamlessly.
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Fast and Direct Support
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We Take Ownership Of The Issues
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Clear Answers, Clear Explanations
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Vendor Management
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Transparent and Predictable Pricing
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Consistent and Reliable Service
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Trusted Partners - We're In This Together
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Your Own Virtual CIO
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Proactive Support and Maintenance
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Full Ticket History
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Efficient Processes and Workflows
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License and Asset Management
-
Fast and Direct Support
-
We Take Ownership Of The Issues
-
Clear Answers, Clear Explanations
-
Vendor Management
-
Transparent and Predictable Pricing
-
Consistent and Reliable Service
-
Trusted Partners - We're In This Together
-
Your Own Virtual CIO
-
Proactive Support and Maintenance
-
Full Service Ticket History
-
Efficient Processes and Workflows
-
License and Asset Management
RELIABLE, PROACTIVE IT PARTNERS
Our clients value our focus on IT security and great support. Our aim is to become your inhouse IT team, to be a dependable part of your business operations. If your organisation needs better IT support and robust security, get in touch with us today. We’ll arrange a meeting to explore how we can help you succeed.
